American Van Lines Reviews, Reputation & Complaint Profile

USDOT #614506 · MC-294798 · Carrier · Pompano Beach, FL

Website: americanvanlines.com

This is a public-record profile for American Van Lines (American Van Lines INC), based in Pompano Beach, Florida. It covers complaint history, licensing and safety records, review data, BBB status, and website transparency — based on publicly available sources. USDOT #614506, MC-294798.

92 / 100 Strong

Last updated: April 11, 2026 · Score version 1.0

Key signals

Federally authorized to operate
FMCSA safety rating: Satisfactory
Insurance on file meets federal requirements
Strong website transparency

Score Breakdown

Licensing & Authority 25% weight
100 / 100
Strong Source: FMCSA
Complaint History 25% weight
100 / 100
Strong Source: FMCSA
Safety Record 20% weight
90 / 100
Strong Source: FMCSA
Review Profile 15% weight
73 / 100
Fair Source: Google
Transparency 15% weight
100 / 100
Strong Source: Website / BBB

Licensing & Regulatory Status

Operating Status AUTHORIZED
USDOT Number 614506
MC Number MC-294798
Entity Type CARRIER
Authority COMMON, CONTRACT — ACTIVE
Cargo Authorized Household Goods
Insurance on File Yes — $750,000 (required: $750,000)
Safety Rating SATISFACTORY (July 29, 2008)
Power Units (Trucks) 81
Drivers 68

Source: FMCSA SAFER System. Data retrieved April 10, 2026.

Website Claims vs. Public Records

1 claims checked: 1 matched
Matched
Claim
“licensed and insured”
Checked against
FMCSA SAFER System View source
Result
Matched
Why
FMCSA records confirm active operating authority and insurance on file ($750,000 BIPD).

Claim checks compare publicly stated claims against named public records. Results reflect what is documented in those records at the time of retrieval. A “did not match” result does not necessarily indicate intentional misrepresentation — it may reflect outdated website content, differences in how information is reported, or limitations of the public record.

American Van Lines Complaint History

0 Total complaints
0 Last 12 months
0.00 Per power unit
Loss & Damage
0
Estimate Dispute
0
Pickup / Delivery
0
Hostage Goods
0
Other
0

Source: FMCSA complaint records. Data retrieved April 10, 2026. View FMCSA complaint records

Safety Record

BASICs Safety Scores

BASICs percentile data is not publicly available for this carrier.

Crash & Inspection Summary

Total Crashes on Record 2
Fatal Crashes 0
Total Inspections 180
Vehicle Out-of-Service Rate 24.193548387096776% (national avg: 20.7%)
Driver Out-of-Service Rate 5.084745762711864% (national avg: 5.5%)

Source: FMCSA BASICs, crash records, and inspection data. Retrieved April 10, 2026.

American Van Lines Reviews and Review Profile

4.3 ★★★★
2099 Google reviews

Rating Distribution

5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%

Why only Google reviews? From our experience in moving company marketing, Google reviews are the hardest to fake. Google's review moderation is the most aggressive among major platforms, making Google ratings the most reliable single indicator of genuine customer sentiment. Other review platforms vary widely in their ability to detect and remove inauthentic reviews.

Source: Google Places public review data. Retrieved April 11, 2026.

Transparency & BBB

Company has a website
USDOT/MC number displayed on website
Pricing information on website
Physical address on website
Insurance information on website

Better Business Bureau

BBB Rating A
BBB Accredited No

Source: Better Business Bureau.

What to Check Before Hiring American Van Lines

Get written estimates from at least three moving companies before making a decision. Ask each company for their USDOT number and verify it at FMCSA.gov.

Frequently Asked Questions About American Van Lines

Is American Van Lines registered with FMCSA?

Yes. FMCSA records show American Van Lines holds active operating authority (USDOT #614506).

Is American Van Lines a broker or a carrier?

FMCSA records list American Van Lines as a carrier, meaning they operate their own trucks and crews to move household goods.

Does American Van Lines have BBB accreditation?

American Van Lines is not currently BBB accredited. Their BBB rating is A.

Does American Van Lines have complaints on file?

FMCSA records show no complaints on file for American Van Lines.

What should I verify before booking American Van Lines?

Before booking any mover, verify their USDOT number at FMCSA.gov, confirm their insurance is current, get a written estimate, and check their complaint history. You can review all of this information for American Van Lines on this page.

Is this your company? See something inaccurate?

If you represent American Van Lines or notice incorrect information on this page, you can request a review. All updates are verified against public records.

Contact us about this profile

Explore Other Movers Serving Pompano Beach

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Data Sources & Disclaimer

This page uses data from the following public sources:

  • FMCSA SAFER System — licensing, authority, complaints, safety data (retrieved April 10, 2026)
  • Google Places — review rating and count (retrieved April 11, 2026)
  • Better Business Bureau (retrieved April 10, 2026)
Independence notice: This profile was independently created by Mover Scorecard using public records, website review, and our published scoring methodology. American Van Lines did not submit, edit, or pay to influence this page. Scores and coverage are not for sale.

Mover Scorecard presents publicly available data. Scores are calculated using the formula described on our methodology page. This site does not verify, endorse, or certify any company. A score is not a recommendation. Always conduct your own research before hiring a moving company.