Sterling Van Lines Reviews & Complaint Profile

USDOT #568254 · MC-290939 · Carrier · Bell Gardens, CA

Website: sterlingvanlines.com

This is a public-record profile for Sterling Van Lines INC, based in Bell Gardens, California. It covers complaint history, licensing and safety records, review data, BBB status, and website transparency — based on publicly available sources. USDOT #568254, MC-290939.

88 / 100 Strong

Last updated: May 6, 2026 · Score version 1.0

Key signals

No pricing information on company website
Federally authorized to operate
Insurance on file meets federal requirements
4.6 Google rating from 239 reviews
Strong website transparency

Score Breakdown

Licensing & Authority 25% weight
90 / 100
Strong Source: FMCSA
Complaint History 25% weight
100 / 100
Strong Source: FMCSA
Safety Record 20% weight
80 / 100
Strong Source: FMCSA
Review Profile 15% weight
85 / 100
Strong Source: Google
Transparency 15% weight
80 / 100
Strong Source: Website / BBB

Licensing & Regulatory Status

Operating Status AUTHORIZED
USDOT Number 568254
MC Number MC-290939
Entity Type CARRIER
Cargo Authorized Household Goods
Insurance on File Yes — $750,000 (required: $750,000)
Safety Rating None on file
Power Units (Trucks) 6
Drivers 3

Source: FMCSA SAFER System. Data retrieved May 6, 2026.

Sterling Van Lines INC Complaint History

0 Total complaints
0 Last 12 months
0.00 Per power unit
Loss & Damage
0
Estimate Dispute
0
Pickup / Delivery
0
Hostage Goods
0
Other
0

Source: FMCSA complaint records. Data retrieved May 6, 2026. View FMCSA complaint records

Safety Record

BASICs Safety Scores

BASICs percentile data is not publicly available for this carrier.

Crash & Inspection Summary

Total Crashes on Record 1
Fatal Crashes 0
Total Inspections 6
Vehicle Out-of-Service Rate 33.3% (national avg: 20.7%)
Driver Out-of-Service Rate 33.3% (national avg: 5.5%)

Source: FMCSA BASICs, crash records, and inspection data. Retrieved May 6, 2026.

Sterling Van Lines INC Reviews and Review Profile

4.6 ★★★★★
239 Google reviews

Why only Google reviews? From our experience in moving company marketing, Google reviews are the hardest to fake. Google's review moderation is the most aggressive among major platforms, making Google ratings the most reliable single indicator of genuine customer sentiment. Other review platforms vary widely in their ability to detect and remove inauthentic reviews.

Source: Google Places public review data. Retrieved May 6, 2026.

Transparency & BBB

Company has a website
USDOT/MC number displayed on website
Pricing information on website
Physical address on website
Insurance information on website

What to Check Before Hiring Sterling Van Lines INC

This company has not received an FMCSA safety rating. This does not necessarily indicate a problem — it means FMCSA has not conducted an on-site review of this carrier.

Get written estimates from at least three moving companies before making a decision. Ask each company for their USDOT number and verify it at FMCSA.gov.

Frequently Asked Questions About Sterling Van Lines INC

Is Sterling Van Lines INC registered with FMCSA?

Yes. FMCSA records show Sterling Van Lines INC holds active operating authority (USDOT #568254).

Is Sterling Van Lines INC a broker or a carrier?

FMCSA records list Sterling Van Lines INC as a carrier, meaning they operate their own trucks and crews to move household goods.

Does Sterling Van Lines INC have BBB accreditation?

We do not have BBB accreditation data on file for Sterling Van Lines INC.

Does Sterling Van Lines INC have complaints on file?

FMCSA records show no complaints on file for Sterling Van Lines INC.

What should I verify before booking Sterling Van Lines INC?

Before booking any mover, verify their USDOT number at FMCSA.gov, confirm their insurance is current, get a written estimate, and check their complaint history. You can review all of this information for Sterling Van Lines INC on this page.

Is this your company? See something inaccurate?

If you represent Sterling Van Lines INC or notice incorrect information on this page, you can request a review. All updates are verified against public records.

Contact us about this profile

Data Sources & Disclaimer

This page uses data from the following public sources:

  • FMCSA SAFER System — licensing, authority, complaints, safety data (retrieved May 6, 2026)
  • Google Places — review rating and count (retrieved May 6, 2026)
Independence notice: This profile was independently created by Mover Scorecard using public records, website review, and our published scoring methodology. Sterling Van Lines INC did not submit, edit, or pay to influence this page. Scores and coverage are not for sale.

Mover Scorecard presents publicly available data. Scores are calculated using the formula described on our methodology page. This site does not verify, endorse, or certify any company. A score is not a recommendation. Always conduct your own research before hiring a moving company.