The Move Crew Reviews & Complaint Profile
Legal name: The Move Crew LLC
Website: themovecrew.com
This is a public-record profile for The Move Crew (The Move Crew LLC), based in Minneapolis, Minnesota. It covers complaint history, licensing and safety records, review data, BBB status, and website transparency — based on publicly available sources. USDOT #2552505, MC-916273.
Last updated: April 19, 2026 · Score version 1.0
Key signals
Score Breakdown
Scores are calculated using a transparent, published formula.
Licensing & Regulatory Status
| Operating Status | AUTHORIZED |
| USDOT Number | 2552505 |
| MC Number | MC-916273 |
| Entity Type | CARRIER |
| Authority | COMMON — ACTIVE |
| Cargo Authorized | Household Goods |
| Insurance on File | Yes — $750,000 (required: $750,000) |
| Safety Rating | None on file |
| Power Units (Trucks) | 8 |
| Drivers | 15 |
| Years in Operation | 11 (registered January 1, 2015) |
Source: FMCSA SAFER System. Data retrieved April 19, 2026.
The Move Crew Complaint History
Source: FMCSA complaint records. Data retrieved April 19, 2026. View FMCSA complaint records
Safety Record
BASICs Safety Scores
BASICs percentile data is not publicly available for this carrier.
Crash & Inspection Summary
| Total Crashes on Record | 0 |
| Fatal Crashes | 0 |
| Total Inspections | 18 |
| Vehicle Out-of-Service Rate | 28.6% (national avg: 20.7%) |
| Driver Out-of-Service Rate | 0% (national avg: 5.5%) |
Source: FMCSA BASICs, crash records, and inspection data. Retrieved April 19, 2026.
The Move Crew Reviews and Review Profile
Why only Google reviews? From our experience in moving company marketing, Google reviews are the hardest to fake. Google's review moderation is the most aggressive among major platforms, making Google ratings the most reliable single indicator of genuine customer sentiment. Other review platforms vary widely in their ability to detect and remove inauthentic reviews.
Source: Google Places public review data. Retrieved April 19, 2026.
Transparency & BBB
Better Business Bureau
| BBB Rating | A+ |
| BBB Accredited | Yes |
| BBB Complaints | 0 |
Source: Better Business Bureau.
Company-stated signals
Statements the company makes on its own website. Each is shown with the verbatim quote and the page it came from. Company-stated claims are not independently verified unless they name a public registry (FMCSA, BBB, AMSA).
Industry credentials
- AMSA ProMover
“… experience, combined with a focus on quality moving and packing services. We are members of the Better Business Bureau, American Moving and Storage Association, and Minnesota Transport Services Association. On top of being one of the highest rated moving companies in the …”
Source: https://www.themovecrew.com/about - Angi Super Service Award
“… moving companies in the Twin Cities on Yelp, Google, and Facebook, we have received awards like Best of Thumbtack, Angie's List Super Service Award, most recently we won the Top Rated Local Business in Minnesota in the moving services category, and we …”
Source: https://www.themovecrew.com/about
Ownership
- Locally-owned
“… accordance with our privacy policy.\ YOUR TOP RATED Minneapolis and TWIN CITIES MOVERS We are The Move Crew, a locally owned and operated Twin Cities based moving company. We're proud to offer quality moving and packing services with a focus on customer …”
Source: https://www.themovecrew.com/
Pricing commitments
- Binding estimates
“… and team are very professional, they come out to your residence to see what all you need move, then provide a binding quote (no surprise costs, etc.). All teams during my move showed up on time, were very respectful and professional …”
Source: https://www.themovecrew.com/ - No hidden fees
“… fast, kind, careful and quick. This was very smooth and they showed and left when they said they would. There were no hidden charges and it was a very easy process from start to finish! I highly recommend them. Google Trustindex verifies that …”
Source: https://www.themovecrew.com/
These items are quoted from the company's own website. Membership claims (AMSA, BBB) can be cross-checked on the named registry; ownership and crew claims are self-attested and are not independently audited.
What to Check Before Hiring The Move Crew
This company has not received an FMCSA safety rating. This does not necessarily indicate a problem — it means FMCSA has not conducted an on-site review of this carrier.
Get written estimates from at least three moving companies before making a decision. Ask each company for their USDOT number and verify it at FMCSA.gov.
Frequently Asked Questions About The Move Crew
Is The Move Crew registered with FMCSA?
Yes. FMCSA records show The Move Crew holds active operating authority (USDOT #2552505).
Is The Move Crew a broker or a carrier?
FMCSA records list The Move Crew as a carrier, meaning they operate their own trucks and crews to move household goods.
Does The Move Crew have BBB accreditation?
Yes. The Move Crew is BBB accredited with a A+ rating.
Does The Move Crew have complaints on file?
FMCSA records show no complaints on file for The Move Crew.
What should I verify before booking The Move Crew?
Before booking any mover, verify their USDOT number at FMCSA.gov, confirm their insurance is current, get a written estimate, and check their complaint history. You can review all of this information for The Move Crew on this page.
Is this your company? See something inaccurate?
If you represent The Move Crew or notice incorrect information on this page, you can request a review. All updates are verified against public records.
Data Sources & Disclaimer
This page uses data from the following public sources:
- FMCSA SAFER System — licensing, authority, complaints, safety data (retrieved April 19, 2026)
- Google Places — review rating and count (retrieved April 19, 2026)
- Better Business Bureau (retrieved April 19, 2026)
Mover Scorecard presents publicly available data. Scores are calculated using the formula described on our methodology page. This site does not verify, endorse, or certify any company. A score is not a recommendation. Always conduct your own research before hiring a moving company.