United Van Lines Reviews, Reputation & Complaint Profile
Legal name: United Van Lines LLC
Website: unitedvanlines.com
This is a public-record profile for United Van Lines (United Van Lines LLC), based in Fenton, Missouri. It covers complaint history, licensing and safety records, review data, BBB status, and website transparency — based on publicly available sources. USDOT #77949, MC-67234.
Last updated: April 11, 2026 · Score version 1.0
Key signals
Score Breakdown
Scores are calculated using a transparent, published formula.
Licensing & Regulatory Status
| Operating Status | AUTHORIZED |
| USDOT Number | 77949 |
| MC Number | MC-67234 |
| Entity Type | CARRIER |
| Authority | COMMON, BROKER, CONTRACT — ACTIVE |
| Cargo Authorized | Household Goods, General Freight |
| Insurance on File | Yes — $1,000,000 (required: $1,000,000) |
| Safety Rating | SATISFACTORY |
| Power Units (Trucks) | 4731 |
| Drivers | 3424 |
Source: FMCSA SAFER System. Data retrieved April 10, 2026.
United Van Lines Complaint History
Source: FMCSA complaint records. Data retrieved April 10, 2026. View FMCSA complaint records
Safety Record
BASICs Safety Scores
BASICs percentile data is not publicly available for this carrier.
Crash & Inspection Summary
| Total Crashes on Record | 74 |
| Fatal Crashes | 5 |
| Total Inspections | 3330 |
| Vehicle Out-of-Service Rate | 25.919439579684763% (national avg: 20.7%) |
| Driver Out-of-Service Rate | 3.1078610603290677% (national avg: 5.5%) |
Source: FMCSA BASICs, crash records, and inspection data. Retrieved April 10, 2026.
United Van Lines Reviews and Review Profile
Rating Distribution
Why only Google reviews? From our experience in moving company marketing, Google reviews are the hardest to fake. Google's review moderation is the most aggressive among major platforms, making Google ratings the most reliable single indicator of genuine customer sentiment. Other review platforms vary widely in their ability to detect and remove inauthentic reviews.
Source: Google Places public review data. Retrieved April 11, 2026.
Transparency & BBB
Better Business Bureau
| BBB Rating | A+ |
| BBB Accredited | Yes |
Source: Better Business Bureau.
What to Check Before Hiring United Van Lines
Get written estimates from at least three moving companies before making a decision. Ask each company for their USDOT number and verify it at FMCSA.gov.
Frequently Asked Questions About United Van Lines
Is United Van Lines registered with FMCSA?
Yes. FMCSA records show United Van Lines holds active operating authority (USDOT #77949).
Is United Van Lines a broker or a carrier?
FMCSA records list United Van Lines as a carrier, meaning they operate their own trucks and crews to move household goods.
Does United Van Lines have BBB accreditation?
Yes. United Van Lines is BBB accredited with a A+ rating.
Does United Van Lines have complaints on file?
FMCSA records show no complaints on file for United Van Lines.
What should I verify before booking United Van Lines?
Before booking any mover, verify their USDOT number at FMCSA.gov, confirm their insurance is current, get a written estimate, and check their complaint history. You can review all of this information for United Van Lines on this page.
Is this your company? See something inaccurate?
If you represent United Van Lines or notice incorrect information on this page, you can request a review. All updates are verified against public records.
Explore Other Movers Serving Fenton
We've reviewed 1 other moving company in the Fenton, Missouri area.
Browse all movers we've reviewed in Fenton →Data Sources & Disclaimer
This page uses data from the following public sources:
- FMCSA SAFER System — licensing, authority, complaints, safety data (retrieved April 10, 2026)
- Google Places — review rating and count (retrieved April 11, 2026)
- Better Business Bureau (retrieved April 10, 2026)
Mover Scorecard presents publicly available data. Scores are calculated using the formula described on our methodology page. This site does not verify, endorse, or certify any company. A score is not a recommendation. Always conduct your own research before hiring a moving company.